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Using advanced devices to gather field data, a proprietary business intelligence platform to analyse it, and industry-specific software apps to make sense of it, Bloodhound gives you the real-time information you need to optimise the productivity of all your business resources.
Bloodhound delivers unified solutions for:
The Culmination of Eight Years of Research and Development
In many industry sectors, the real-time measurment of field personnel productivity, performance and compliance is critical to achieving or surpassing agreed customer service levels. Yet, effectively managing these autonomously-operating personnel continues to be a major challenge, mainly in the areas of:
- Automatic capture of accurate and relevant information
- Timely access to this information for management and customer service teams
- Identification of exceptions and trends from the information collected.
Since inception in 2004, our mission at Bloodhound has been to provide an intelligent, robust, reliable and cost-effective real-time personnel management solution that addresses all these challenges. OBSERVER, our new business intelligence platform, does just that.
OBSERVER harnesses the latest internet and business app technologies to bring you arguably the most powerful personnel monitoring and management information platform available anywhere.
Readily accessible to any sized organisation, OBSERVER performs four key functions:
- It receives real-time field information from Bloodhound’s mobile ROVER and static devices
- It organises and stores this data
- It analyses the data for exceptions and trends
- It presents user-friendly alerts and intelligent reports to supervisors and management.
Years of research and experience in real-time personnel management solutions have ideally positioned Bloodhound to exploit the opportunities that mobile internet and data analysis technologies present. We made OBSERVER deployable over the Internet so that system enhancements and new functionality can be automatically and immediately available. We also insisted that only essential data should be transmitted between the OBSERVER “cloud” servers and customer control rooms to ensure optimal performance.
The architecture of the OBSERVER platform, and technologies incorporated, ensure maximum scalability and accessibility, allowing OBSERVER to be easily integrated with other client systems.
Quite simply, we believe our new OBSERVER platform provides the highest levels of visibility and understanding of field personnel performance available in the market.
12 June 2012
Featured Case Study
Enforce – Providing a Leading Security Firm with a Competitive Edge.
In order to differentiate themselves in a highly competitive industry, Enforce Security Services approached Bloodhound Technologies to provide them with innovative solutions.