REAL-TIME MANAGEMENT OF FIELD WORKERS
Monitioring and assessing usage standards and data in food outlets
Smart technology is arguably one of the most effective and accurate workforce management and compliance audit solutions. Bloodhound’s propriety business intelligence platform, Observer, combined with its compliance mobile workforce management mobile app, FILE13, achieve and maintain effective productivity and accountability levels of industrial cleaning personnel, and proof of presence of their supervisors. FILE13 ensures an enhanced customer experience, improved quality of service and workforce accountability.
FILE13 offers a fully automated paperless workforce management solution that facility compliance with policies and procedures as well as detailed scheduling and advanced interactive checklists. Bloodhound’s FILE13 application is proven to be effective for complete transparency with remote, real-time visibility and real-time workforce management and valuable performance indicator reporting and analysis.
Report and track compliance exceptions
Total transparency with remote, real-time visibility
Fully automated and paperless solutions
CLIENT FEEDBACK REVIEWS
Monitor service levels against KPI’s
Make sure the correct policies and procedures are in place and followed
KEY STOCK MONITORING
Monitor key stock levels
BLOODHOUND’S FILE13 APPLICATION PROVEN TO BE EFFECTIVE FOR REAL-TIME PERSONNEL MANAGEMENT AT SAB BREWERIES AND LANSERIA AIRPORT – SERVICED BY BIDVEST PRESTIGE CLEANING
Prestige is one of the largest cleaning companies in South Africa – delivering contract cleaning and hygiene services to all market sectors and specialises in the industrial sectors, food manufacturing plants, hotel and leisure, commercial offices, and retail. Natasha Flynn, Operations Manager at Prestige shared her positive experience how Bloodhound’s FILE13 is being utilised at two of her key clients, SAB Breweries (SAB) and Lanseria Airport (Lanseria).
What some of our customers say
We have been partnering with Bloodhound and using FILE13 since July 2018 for our 24/7 operations at both SA Breweries (SAB) and Lanseria Airport (Lanseria).
One of the clearest impacts of implementing Bloodhound’s FILE13, we found, was that it enforced a culture of accountability amongst the cleaning personnel. Cleaners were aware that regular checks will be conducted and their performance recorded, so they realised that they had to complete the work on time and on standard and be where they have to be in terms of their assignment. FILE13 facilitated this expectation seamlessly and allowed for pro-active management with real-time data.
Our clients are extremely happy with the real-time reporting function offered by File 13 and consider this a substantial value-add considering they have photographic proof of services delivered. I would definitely recommend Bloodhound’s services, particularly FILE13 – it is absolute value for money and communication is consistent. It works amazing and, at Lanseria, it has been nothing short of a blessing!