Many organizations in South Africa are reaping the benefits from digitized deskless workforce management
Digital Deskless Workforce Management Increases Operational Efficiency by up to 40% while improving staff engagement
"THE SECRET TO DATA-DRIVEN BUSINESS LIES WITH CONTINUOUS INTELLIGENCE"
In this exclusive guide we reveal:
Overcoming challenges with managing service technician teams in South Africa
Solutions for Field services technician’s location tracking
How exception based reporting can ease management strains and reporting
Improve operational efficiency by 40%
NEW TRENDS LEADING TO IMPROVED OPERATIONS
Accumulate large volumes of data over a long period of time. After analysing and applying proper business context, you will discover trends which will resulted in potentially huge financial savings and operational improvements.
Manual reporting is not only time-consuming but can also lead to inaccurate data being recorded. WFM software provides real-time visibility of deskless workers. It enables managers to identify matters of importance and prioritise efficiently because they have real-time data on hand at all times.
OPTIMISED MAINTENANCE SCHEDULES
Repairs to field equipment can be expensive and often is avoidable. Too often equipment breaks down because it was not maintained or serviced. A better approach will include regular and routine equipment maintenance which will decrease the likelihood of equipment failures and unplanned downtime.
SERVICE TECHNICIAN LOCATION TRACKING
The manual approach of employees completing their own time logs and location is outdated. Digital location verification such as GPS and geofencing can be very valuable for the tracking of field service technicians working in an outdoor environment.