MANAGE YOUR GUARD PATROL AND SECURITY SOLUTIONS IN REAL TIME

REAL-TIME LOCATION TRACKING

MONITOR PERFORMANCE

USING SMART TECHNOLOGY

WHILE ENSURING SERVICE DELIVERY

AND IMPROVING EFFICIENCY

 

GUARD PATROL & WITH REAL-TIME VISIBILITY

IMPROVED PERFORMANCE. BE SURE:

  • Your security officers are in the right areas
  • Performing their required tasks at the correct tim

INCREASED EFFICIENCY

  • Know your security workforce is optimally deployed to deliver the best possible service
  • Utilising the best tool to measure and report on overall service delivery
  • Ensuring security operations systems are working most effectively to deliver the best ROI
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END-TO-END SECURITY PROVIDER MANAGEMENT

MONITOR AND MANAGE ANY STAFF, FROM SECURITY GUARDS TO SUPERVISORS AND MOBILE RESPONSE UNIT

  • Industry-leading security management solution designed to ensure quality assurance. It provides peace of mind that equipment is serviced and maintained effectively and meet compliance levels at all times by
  • Gathering reliable data and providing accurate feedback .
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COMPLIANCE & WORKFORCE MANAGEMENT

SMART COMPLIANCE AND WORKFORCE MANAGEMENT

  • Our solution ensures that all the important yet often neglected tasks don't end up at the bottom of the pile. File13 makes sure that all tasks are completed correctly and on time.
  • An end-to-end workforce management tool used by many of our clients in various industries to provide peace of mind that compliance levels are maintained at all times.
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MANAGEMENT PLATFORM FOR REAL TIME VISIBILITY

ADMINISTRATION

  • Your security officers are in the right areas
  • Performing their required tasks at the correct time

CONTROL ROOM & DASHBOARD

  • Know your security workforce is optimally deployed to deliver the best possible service
  • Utilising the best tool to measure and report on overall service delivery
  • Ensuring security operations systems are working most effectively to deliver the best ROI

REPORTING & DATA ANALYTICS

  • Large variety of standard reporting options. Subscribe to automated reports for daily, weekly and monthly views.
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HOW WE SUPPORT YOUR BUSINESS

REAL-TIME FIELD DATA

  • Access at all times
  • Smart mobile device

VALUABLE INSIGHTS

  • Customised, transparent top-down and bottom-up reports
  • Across all levels of operations

MEASURE SERVICE DELIVERY LEVELS

  • Against KPIs and
  • Industry benchmarks
 

MINIMISE HUMAN ERROR

  • With our single cloud platform
  • Tailored workforce management

IMPROVE EFFICIENCY

  • Save time
  • Reduce costs
 

OUR TECHNOLOGY-DRIVEN SOLUTIONS OPTIMISE GUARD PATROLS, INCIDENT REPORTING, AND COMMUNICATION, ENSURING COMPREHENSIVE PROTECTION AND PEACE OF MIND.

“The support and services offered by Bloodhound
are exceptional. They allocate a representative to
each customer who provides one-on-one support.
In addition, if you need immediate assistance, the
Bloodhound call centre offers invaluable 24/7
support; escalate enquiries when necessary and
in general respond very quickly and very efficiently.”

- Otto van den Berg, Head of the National Control Centre
at G4S Secure Solutions (SA)(Pty)Ltd

“One of the best features of FILE13 is that we can
customise it to suit our unique and particular needs.
It really does give us the competitive advantage
especially in a place like Zambia, where there’s
traditionally a very low level of technological
integration into the security industry and the fact
that we have gotten so far in such a short time
speaks to FILE13 value-add and user-friendliness”

- Jon Mortimer, Managing Director of G4S Zambia.