PRIVACY NOTICE

By providing us with your personal information, you agree to the terms of this Privacy Notice and authorise us to process such information as set out herein.

This Privacy Notice applies to all external parties with whom we interact, including but not limited to: individual clients, business partners, visitors to our offices, and other users of our services (‘you’).

Bloodhound Technologies respects the privacy of your personal information and has implemented reasonable measures to ensure that processing of your personal information is aligned with the requirements of the Protection of Personal Information Act 4 of 2013 (‘POPIA’).

In this document, we explain how and when we process personal information. If you have questions arising from the processing of information that are not specifically listed herein, you may contact us at info@bloodhoundsa.com for assistance.

Bloodhound Technologies reserves the right to review and update this Privacy Notice from time to time.

1. The Information We Collect and Record

1.1. As a matter of course, to manage a transaction in which we act or have received instruction or are involved with in any way, we request, receive, store and record personal information of data subjects.

1.2. We collect and record only the minimum personal information that is required for us to attend to your enquiry

1.3. If you approach us via our website or you are a subscriber to any of our publications, we will collect and retain your email address and additional details you provided when submitting the enquiry to us.

1.4. We may collect or obtain your personal information:

1.4.1. directly from you;

1.4.2. in the course of our business relationship with you;

1.4.3. in the course of providing software and related services to you;

1.4.4. when you make your personal information public;

1.4.5. when you visit and/or interact with our website or our social media platforms;

1.4.6. when you register to access newsletters, updates, and similar services and products that we offer;

1.4.7. when you visit our offices; and

1.4.8. from third parties

1.5. We may record personal information about you such as records of your communications and interactions with us, including, but not limited to, your attendance at events or at interviews in the course of applying for a job with us, subscription to our newsletters and other mailings and interactions with you during the course of digital or ‘in person’ marketing campaigns.

2. Business Operations: When Will We Use or Share Your Personal Information

2.1. We treat your personal information as confidential and only use, share, record or delete it as is required by law and/or as lawfully instructed by you.

2.2. We primarily use your personal information only for the purpose for which it was originally or primarily collected. We will use your personal information for a secondary purpose only if such purpose constitutes a legitimate interest for you or for us and is closely related to the original or primary purpose for which your personal information was collected. We may subject your personal information to processing during the course of various activities, including: 2.2.1. Operating our business;

2.2.1. Operating our business;

2.2.2. Transfer of information to our service providers and operators;

2.2.3. For recruitment purposes;

2.2.4. For relationship management and marketing purposes in relation to our services (including, but not limited to, processing that is necessary to operate our business), for accounts management, and for marketing activities in order to establish, maintain and/or improve our relationship with you and with our service providers.

2.3. In addition, we may process your personal information for statistical purposes and for internal management and management reporting purposes, including but not limited to: conducting internal audits, conducting internal investigations, implementing internal business controls, providing central processing facilities, for insurance purposes and for management reporting analysis.

2.4. We may process your personal information for safety and security purposes.

2.5. We may share certain personal information with other institutions as part of our service rendering or as legally required, such as sharing information with the Receiver of Revenue, local authorities, the courts, sheriffs and the like. We only share such personal information as is required by law.

2.6. Where we need to process your special personal information, we will do so in the ordinary course of our business.

3. Other Processing of Your Personal Information

3.1. We may need to ensure that we hold correct and updated personal information and hence may need to update your personal information from time to time, and request your assistance in doing so. We may, for that purpose, contact you via email, telephone, or any other contact form we have on file for you.

3.2. We will not sell or give your personal information away, use it, other than in terms of this policy;

4. Your Rights In Respect of The Personal Information That We Process

4.1. You may at any time request us to delete your information or to refrain from using it. If we are by law required to retain the information, we will not be able to delete it.

4.2. You may further unsubscribe from any of our electronic material by clicking on the unsubscribe option provided or by contacting us at the addresses listed on page 1 in the Introduction. In that event, we will remove your details from that database in a secure way.

4.3. You may otherwise ask us to delete any information we have about you, but we might refuse if we need your personal information to protect our rights, or if the law obliges us to keep it. In these circumstances, if we refuse to delete your personal information, we will advise you of the fact that we did not delete the personal information and provide you with a reason therefore.

4.4. You may enquire from us about your personal information that we have, and how, if at all, it was used and shared or otherwise dealt with by us.

5. Security Breach

5.1. We have specialized and strict measures in place to make sure that our information systems are not breached.

5.2. However, should a breach occur, we will ascertain how and where the breach occurred and make sure that the exposed area is repaired immediately.

5.3. We will ascertain which data has become vulnerable as a result and notify you if the breach may affect you and assist you to minimize any potential damages that you may suffer as a result.

5.4. Because the internet is an open system, the transmission of information via the internet is not completely secure. Although we will implement all reasonable measures to protect your personal information that is in our possession, we cannot guarantee the security of any information transmitted using the internet and we cannot be held liable for any loss of privacy occurring during the course of such transmission.