Are you an operations manager relying on a team of people to perform specialised tasks?

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to reduce management overhead while increasing staff engagement and operational efficiency by up to 40%

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ensures deskless employees receive and complete regular on-the-job training

Enquire about FILE13 training

Field worker training with FILE13

FILE13 training ensures deskless workers are trained “on-the-job” while in the field. Training is uploaded via FILE13 and verifies the person, their physical location and that training was completed.

FILE13 training steps

    1. Setup step-by-step training

    The manager sets up training via FILE13 admin dashboard.

    The steps can be a link to a video or a training material followed by a step-by-step checklist which can verify the trainee’s location before they may proceed.

    2. Distribute training to deskless field workers

    Select a group of employees and distribute the training via their mobile app.

    Training can be scheduled for specific day or period and has to be completed within a specific timeframe.

    3. Deskless worker watches training video

    User receives new training task and follows the steps on his phone.

    Optional: Before they can start, they have to verify:

    • Physical location
    • Date & Time
    • Personal identity (this is verified at login)

    4. Complete on-the-job training

    The user follows the training checklist step-by-step which can include optional hyperlinks to advanced training manuals which are specific to machine make/model.

    5. Complete self assessment and submit

    Once the training is completed, the trainee completes a self assessment and submits when completed.

    6. Verified training & summary report

    Management receives a report including a summary of who has completed the training, who passed, failed and who still needs to complete the training.

    See how FILE13 works in your environment.

    Let us convert one of your manual paper-based checklists and show you a custom report including any exceptions We will do this FREE OF CHARGE


    Customer success stories

    Hungry Lion

    We have been using Bloodhound’s FILE13 for training, operations and new store builds since early 2018 because of the increased flexibility, transparency and productivity it offers. Bloodhound’s ability to create a solution to address the specific needs of the company, coupled with the dynamic flexibility of FILE13, made Hungry Lion’s decision to switch to Bloodhound an obvious one. The increase in efficiency and a cost saving of more than 30% were welcome added bonuses.

    Hungry Lion
    Bertus Weyers - Operatons Manager

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    Enviro Loo

    “With the previous solution and GPS location tracking, fieldworkers would stand at one unit and service only one unit. With FILE13’s geofencing feature, it automatically picks up all the units in that environment that have to be serviced. Service workers cannot manipulate how many units were serviced for example servicing only one unit but claiming they have serviced ten units. This also eliminates payment disputes as payments are now made for the correct number of serviced units”

    Enviro Loo
    Roland Bishop - Head of Operations.

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